Time limit to export validate your Tax Free Transactions
90 days from the purchase (tax invoice) date
Time limit to claim refund*
12 months from the date of export validation
*This time limit is determined by the Federal Tax Authority of the UAE
Eligibility for VAT refunds
"Overseas tourist" means any natural person who is not resident in any of the Implementing States and who is not a crew member on a flight or aircraft leaving an Implementing State. Under the current rules, GCC nationals are eligible.
Location of the Validation Points
At all the Civil Airports, Seaports and land borders in the UAE.
Just follow the signs for Tax Free refunds before checking in your luggage, and our staff will assist you.
What goods are eligible for tax refunds
All goods that have VAT applied, are eligible for tax refunds except:
Goods that have been consumed, fully or partly, in the UAE or any Implementing State
Motor vehicles, boats and aircrafts
Goods that are not accompanied by the Overseas Tourist at the time of leaving the UAE
Goods purchased online and delivered to tourist’s location outside the retail store.
Goods that have been used, fully or partially, int the UAE and are not accompanied by the original packaging.
What's required at the time of export validation
Your sales receipt with the tax refund tag affixed to it. Your name on the receipt should match your name as per your travel document.
Purchased goods (please go to the validation desks before you check in your luggage as you will have to show the goods to our validation staff).
Original travel document.
Valid ticket evidencing your departure from the UAE.
Cash (there is a limit of AED 35,000 for cash refunds)
You will receive 87% of the tax paid, minus a fee of AED 4.80 per Tax Free tag validated
Please leave enough time for the export validation process before your flight departs.
You must leave the UAE within 6 hours of completing the validation process. Failure to do so will result in your refund being cancelled, and you will be required to restart the validation process.
To ensure that your tax free claim has been successfully recorded in Planet’s digital tax-free system, please log into Planet’s Shopper Portal by scanning the QR code or follow the link sent via SMS to your registered mobile number.